Privacy Policy

Privacy Policy

At ACETECH Expo, we value your privacy and are committed to protecting your personal information. When you visit our website, register for events, or engage with our content, we may collect personal details such as your name, email address, contact number, company information, and professional interests. We also collect data on how you interact with our site, including your IP address, browser details, and browsing behavior, to help us improve your user experience.

All information collected is used solely to enhance our services, such as processing event registrations, sharing relevant updates, providing personalized content, and improving our communication with you. We may share your details with trusted partners or exhibitors only if you’ve given us permission to do so. We never sell your data to third parties.

Your information is stored securely, and we take all necessary steps to protect it from unauthorized access. By continuing to use our website, you agree to the practices outlined in this policy. If you have any questions or concerns, feel free to contact us through the details provided on our website.

Refund Policy

1. General Policy: Tickets are non-refundable except as outlined below. Please ensure you review all details before purchasing.
2. Cancellations by the Organizer: If the Event is cancelled or rescheduled by the organizer, ticket holders will be offered a full refund or an option to attend the rescheduled Event. Notification will be provided via email.
3. Requesting a Refund: Refund requests must be submitted in writing within 7 days of the Event cancellation notice. No refunds will be provided for tickets purchased within 3 days of the Event.
4. Transfer of Tickets: Tickets cannot be transferred or resold without the prior written consent of the Event organizers. Unauthorized transfers may result in denial of entry.
5. Refund Processing: Refunds will be processed to the original payment method within 14 days of approval. Please allow additional time for your bank or credit card provider to process the refund.
6. Force Majeure: The Event organizers are not liable for refunds or compensations in case of a force majeure event, including but not limited to natural disasters, acts of terrorism, or government restrictions.

Terms and Conditions

1. Acceptance of Terms

By purchasing a ticket to ACETECH Expo (the “Event”), you agree to these Terms and Conditions. If you do not agree to these terms, please do not purchase a ticket.

2. Ticket Purchase

Tickets for the Event are sold subject to availability. All purchases are final, and tickets cannot be exchanged or refunded except as outlined in our Refund Policy. Goods and Services Tax (GST) will be applicable on every ticket sale, and the total amount charged will include GST as per the applicable rate.

3. Event Changes

The Event organizers reserve the right to make changes to the Event schedule, speakers, and venue. In the event of a major change, we will notify ticket holders as soon as possible.

4. Entry Requirements

All attendees must present a valid ticket for entry. Unauthorized resale of tickets is prohibited. The Event organizers reserve the right to refuse entry to anyone who does not comply with our terms.

5. Conduct

Attendees are expected to behave respectfully and comply with all venue rules and regulations. The Event organizers reserve the right to remove anyone who is disruptive or in violation of the Event rules without a refund.

6. Liability

The Event organizers are not liable for any personal injury, loss, or damage to property that occurs during the Event. Attendees participate at their own risk.

7. Data Collection

By purchasing a ticket, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

8. Governing Law

These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

9. Age Limit

Visitors below 16 years of age are not allowed.

Shipping and Delivery Policy

1. Delivery Method

All tickets for events purchased through our online platform are delivered electronically. We do not offer physical tickets. Instead, your tickets will be sent to you via email or made available through whatsapp messenger , depending on the event and delivery option selected.

2. Electronic Tickets

Email Delivery: After your purchase is completed, you will receive an email with a PDF attachment or a digital link to your tickets. Please ensure that your email address is entered correctly during the checkout process.

WhatsApp: If applicable, you can access your tickets directly through our official whatsapp mobile. Instructions on how to access your tickets will be sent to your email or available in your account on our website.

3. Delivery Timing

Immediate Delivery: Once your payment is processed, you will receive an email or mobile app notification with your tickets within a few minutes.

Pre-Event Delivery: For events occurring in the future, your tickets will be sent to you as soon as they are available, but no later than [specific time frame, e.g., 24 hours] before the event start time.

4. Confirmation

Upon successful purchase, you will receive an order confirmation email with details about your tickets and the event. If you do not receive this email within [specific time frame, e.g., 30 minutes], please check your spam/junk folder. If it’s not there, contact our support team.

5. Ticket Access Issues

If you encounter any issues accessing your tickets, such as not receiving the email or having trouble with the mobile app, please contact our customer support team immediately. We will assist you in resolving the issue promptly.

6. Refunds and Exchanges

Please review our [Refund and Exchange Policy] for details on how to handle ticket refunds or exchanges. Note that digital tickets are non-refundable unless specified otherwise.

7. Contact Us

For any questions or concerns regarding your ticket delivery, please reach out to our customer support team at [Acetech Helpline number : +91 86570 04366